View Full Version : Capital One.. CANCEL!


TPuckey
01-29-2008, 10:35 PM
Capital One has recently started offering an Image Card, where you can download images to their website and place them on your credit card. What a fantastic idea...

I submitted a picture of my husband, who is currently deployed, in his US Army uniform. I was sent an e-mail stating that the image could not be approved for several reasons. After calling the company to find out which specific reasons they could have for possibly not allowing a photo of the US Military; they informed me that the picture of a soldier could be considered:

Controversial
Offensive to people against the war
Cause problems at Point of Sale because it may be offensive
A political statement

First of all, if you're against the war, that doesn't necessarily mean you're against the troops. Secondly, if the sight someone in the United States Military is offensive to you, get the fuck out of this country. And a political statement? Soldiers don't make the choices, they carry out the orders, plain and simple.:reallymad

I am disgusted and disturbed that this company, who has the right to operate freely because of people in that uniform, has the audacity to deny support, or even a picture on a card that I carry in my own wallet. I am closing all accounts with Capital One. I suggest you pass this on, especially to those within the military community.... Give them a call even, just to let them know how you feel.
Tara

Please repost this if you support our troops.:vent:vent:vent

*Valarie*
01-29-2008, 10:37 PM
I hate cap. 1 and will never be opening another account with them again.

dannysgirl004
01-29-2008, 10:38 PM
Capital One has recently started offering an Image Card, where you can download images to their website and place them on your credit card. What a fantastic idea...

I submitted a picture of my husband, who is currently deployed, in his US Army uniform. I was sent an e-mail stating that the image could not be approved for several reasons. After calling the company to find out which specific reasons they could have for possibly not allowing a photo of the US Military; they informed me that the picture of a soldier could be considered:

Controversial
Offensive to people against the war
Cause problems at Point of Sale because it may be offensive
A political statement

First of all, if you're against the war, that doesn't necessarily mean you're against the troops. Secondly, if the sight someone in the United States Military is offensive to you, get the fuck out of this country. And a political statement? Soldiers don't make the choices, they carry out the orders, plain and simple.:reallymad

I am disgusted and disturbed that this company, who has the right to operate freely because of people in that uniform, has the audacity to deny support, or even a picture on a card that I carry in my own wallet. I am closing all accounts with Capital One. I suggest you pass this on, especially to those within the military community.... Give them a call even, just to let them know how you feel.
Tara

Please repost this if you support our troops.:vent:vent:vent

That is just not right! What about people that don't like animals or something stupid like that. Are they going to deny pets next? Or children?

erickson007
01-29-2008, 11:08 PM
OMG!! that is insane!!!!my god...

freedomfromfate
01-30-2008, 05:13 AM
thats so wrong

Noel2385
01-30-2008, 05:24 AM
WOW i am forwarding that to my parents (both have capital 1 cards) and my DB and his mom. That is terrible...:vent

Dawnzie
01-30-2008, 07:11 AM
ugh canceling ASAP...

rosebud*
01-30-2008, 07:30 AM
just a question as this is the second time I've seen this post, did this happen to you or is this a forward from an email?

TPuckey
01-30-2008, 08:05 AM
just a question as this is the second time I've seen this post, did this happen to you or is this a forward from an email?

This happened to ME!!!! Another friend of mine posted it on here, kbmarie, because I didn't have an account here at the time. I have tried to post it everywhere, including myspace and some other military forums. When I spoke with them, I made sure that they knew how close the military community was and that I would be sure everyone knew about it, and that I'm sure they would get at least a few phone calls. :censored:censored Capital ONE!!!

rosebud*
01-30-2008, 08:10 AM
This happened to ME!!!! Another friend of mine posted it on here, kbmarie, because I didn't have an account here at the time. I have tried to post it everywhere, including myspace and some other military forums. When I spoke with them, I made sure that they knew how close the military community was and that I would be sure everyone knew about it, and that I'm sure they would get at least a few phone calls. :censored:censored Capital ONE!!!
Ok just wanted to make sure. Sorry that they are being jerks about it. :hugs

~Jess~
01-30-2008, 08:30 AM
I hate Capital One. The are the worst company. That is total bullshit what they said and did to you, I'm sorry

Kym
01-30-2008, 09:27 AM
I would call Capital One and tell them that you are sorry that it seems to be offensive to some idiot but it is a military member's paycheck that pays that bill and works to defend their rights to have the freedom to have a company

USNIwife
01-30-2008, 09:34 AM
I guess if I were you I would have turned it around. Let them say that. Than counter with freedom of speech, etc. to express who you are and what you believe and that as a card holder you within legal reasons are permitted to do this that and the other.

But honestly to read your post. If I were you. I'd close the account, tell the rep to make a special notation of WHY. Send a written certified letter to their corporate headquarters.

In this day and age that is just :sadeyes.

HeatherNichole
01-30-2008, 09:35 AM
WOW!! that disgusts me as well....

TPuckey
01-30-2008, 12:35 PM
I have talked to them several times, each time trying to talk to a supervisor, and am told that they are as "high as it goes". I am in the process of transferring my balances to a Citibank card, which by the way has been AMAZING about the SSRA (no min. payments, 0% interest), and canceling my Capital One card. I plan on writing letters to the company, as well as local news outlets. Although it may seem small, it is horribly offensive to me that they would deny me to support and be proud of my husband on my own credit card! :smackup

Gunslinger's Gal
01-30-2008, 12:40 PM
Have you thought about going to the press? I cross posted on a closed forum and there were many suggestions about just who - in National News - might be willing to take your complaint national - getting the word out about just how anti-American this company is.

Brandi
01-30-2008, 12:40 PM
I have talked to them several times, each time trying to talk to a supervisor, and am told that they are as "high as it goes". I am in the process of transferring my balances to a Citibank card, which by the way has been AMAZING about the SSRA (no min. payments, 0% interest), and canceling my Capital One card. I plan on writing letters to the company, as well as local news outlets. Although it may seem small, it is horribly offensive to me that they would deny me to support and be proud of my husband on my own credit card! :smackup

I don't blame you at all. I'd make a fuss over it, as well.

ashley5
01-30-2008, 12:43 PM
assholes!!
i dont have capital one but if i did
:shoot
it would be over
:getout

pilotgirl
01-30-2008, 01:11 PM
As someone who used to work for them - AVOID AT ALL COSTS

crewchiefwife
01-30-2008, 04:43 PM
hubby had them when we were datin but we paid it off and we dont use them anymore but they keep sending him new cards the a-holes

tinsygrl
01-30-2008, 05:00 PM
Wow.... it's your card who gives a rats ass what anyone else thinks!

carlsgirl
01-30-2008, 06:44 PM
wow thats the worst thing i have ever heard of...what a load of crap

Selynnah
08-18-2008, 10:43 AM
As for someone who WORKS at CApital One let me inform you
they are very pro military especially my department
plus I have had very few problems with the card the only problem I had was due to the patriot act FUCK YOU BUSH
plus Citi isnt what its cracked up to be I use to work for them, when I had my miscarriage they told me to come in anyway even with vomiting, just to puke in the trash can between calls. So much for being their top sales person

*~*Cori*~*
08-18-2008, 10:48 AM
That stinks Hun about your card.
We ordered 2 image ones for us and didnt run into an issue.
DH's has the ImoJima scene on his and I have a family pic on mine.

Selynnah
08-18-2008, 10:49 AM
I have talked to them several times, each time trying to talk to a supervisor, and am told that they are as "high as it goes". I am in the process of transferring my balances to a Citibank card, which by the way has been AMAZING about the SSRA (no min. payments, 0% interest), and canceling my Capital One card. I plan on writing letters to the company, as well as local news outlets. Although it may seem small, it is horribly offensive to me that they would deny me to support and be proud of my husband on my own credit card! :smackup

well for scra we do no charge for anything for fees or pay by phone and the rate drops. But you get it you need to fax a copy of the orders on the offical letterhead. Its the requirement for any bank

goldilockz
08-18-2008, 10:50 AM
Capital One sucks for reasons far more sinister than that. I canceled them years ago because they're shady as hell.

militaryprincess
08-18-2008, 10:53 AM
WOW. that is absolutely rediculous!!!!!!

Selynnah
08-18-2008, 10:54 AM
personally I say bullshit to this

Cara Marie
08-18-2008, 10:54 AM
That's horrible. I have a capital one card now, but with that kind of attitude I don't want to do business with them anymore!

truzbabygirl
08-18-2008, 10:57 AM
personally I say bullshit to this

You say bullshit about what?



I would be highly upset as well. I will inform Tru about this company. We probally wouldn't have gone with them anyways. But now its set in stone.

LauraB
08-18-2008, 10:59 AM
I have a capital one card now and so does DH but I haven't been happy with them recently. This is even more of a reason to get rid of them!

Selynnah
08-18-2008, 11:01 AM
that she got this

very simple you ask for account management team

problem solved

Kris
08-18-2008, 11:03 AM
That would make me livid I would be raising holy snot over it!

Selynnah
08-18-2008, 11:10 AM
maybe you didnt realize they are trying to PROTECT YOU right now in VA they do not sell license plates with military on it for one reason...RETALIATION people who are not from this country plus those who are very against the war are attacking government and military. (I use to work for the census bureau we couldnt wear our badges outside the building for protection from anti war people)

Cat
08-18-2008, 11:25 AM
I have a Cap One card and I have never had any problems with them at all. I can understand though why you would want to cancel your account with them because it happened to you but I wont cancel my card with them unless they did something to me to warrant it. It has nothing to do with whether they do or dont support the military.

I am sorry that they did that to you OP.

sailorsgirl8590
08-18-2008, 11:29 AM
maybe you didnt realize they are trying to PROTECT YOU right now in VA they do not sell license plates with military on it for one reason...RETALIATION people who are not from this country plus those who are very against the war are attacking government and military. (I use to work for the census bureau we couldnt wear our badges outside the building for protection from anti war people)

Umm, so if that was really their reason why did they list about 5 other reasons about it being offensive. Just because you work for them doesn't mean this didn't happen to her.

Serran
08-18-2008, 11:37 AM
I had Capitol One. Good thing I canceled.
I work for citi currently, I say go for it.

Kris
08-18-2008, 11:50 AM
maybe you didnt realize they are trying to PROTECT YOU right now in VA they do not sell license plates with military on it for one reason...RETALIATION people who are not from this country plus those who are very against the war are attacking government and military. (I use to work for the census bureau we couldnt wear our badges outside the building for protection from anti war people)

Sense when?? I was looking at military license plates two weeks ago.

Mrs.Highfill
08-18-2008, 11:57 AM
maybe you didnt realize they are trying to PROTECT YOU right now in VA they do not sell license plates with military on it for one reason...RETALIATION people who are not from this country plus those who are very against the war are attacking government and military. (I use to work for the census bureau we couldnt wear our badges outside the building for protection from anti war people)

WHAT???? I'm having a hard time believing this. I think I will go research this for myself. I'll be right back.

Mrs.Highfill
08-18-2008, 12:00 PM
http://www.dmv.virginia.gov/exec/vehicle/splates/category.asp?category=M

I hope you weren't talking about these.... I can purchase one at this moment.

OP I have heard of Capital One doing the same thing. In fact they told my husband that he couldn't use a picture of him in his Dress Blues on the card.

Selynnah
08-18-2008, 12:11 PM
I am talking reg military plates not ng

Kris
08-18-2008, 12:14 PM
I am talking reg military plates not ng

they have marine and army those are reg military plates

Selynnah
08-18-2008, 12:15 PM
ok how about this ssjj I hope to god citi doesnt fuck you over like it did me and a good few other reps in MD and as for you all FUCK IT

Selynnah
08-18-2008, 12:16 PM
they have marine and army those are reg military plates

they dont have navy

goldilockz
08-18-2008, 12:16 PM
ok how about this ssjj I hope to god citi doesnt fuck you over like it did me and a good few other reps in MD and as for you all FUCK IT

Whoa whoa whoa... what's with the hostility, shnookums?

Kris
08-18-2008, 12:18 PM
they dont have navy

No they don't but if they were going to stop doing military plates because of retaliation than it might make sense to take off ALL of the military plates... never mind that I see a lot more people against ARMY and MARINES because of the fact that they are more advertised over seas in the war zones than the Navy. It might just be the simple fact that the Navy ones were not selling.

truzbabygirl
08-18-2008, 12:20 PM
ok how about this ssjj I hope to god citi doesnt fuck you over like it did me and a good few other reps in MD and as for you all FUCK IT

Umm excuse me? ....

Selynnah
08-18-2008, 12:20 PM
citibank treats me and its reps like crap I lost my child and they didnt care still wanted me to work and just to throw up in a trash can beside the desk. Plus they put more effort and pushed for sales not the service. Where with where I am now (cap one) when nick had his deployment date changed they worked with me and worked with me over his graduation and let me off for it

goldilockz
08-18-2008, 12:21 PM
citibank treats me and its reps like crap I lost my child and they didnt care still wanted me to work and just to throw up in a trash can beside the desk. Plus they put more effort and pushed for sales not the service. Where with where I am now (cap one) when nick had his deployment date changed they worked with me and worked with me over his graduation and let me off for it

That's great that Cap One treats you better, but that is no damn reason to tell everyone "Fuck it" like it is their fault that Citibank effed you over.

truzbabygirl
08-18-2008, 12:23 PM
That's great that Cap One treats you better, but that is no damn reason to tell everyone "Fuck it" like it is their fault that Citibank effed you over.

I agree. I think you need to take a step back..... out of this thread for a bit and calm down.

Kris
08-18-2008, 12:23 PM
citibank treats me and its reps like crap I lost my child and they didnt care still wanted me to work and just to throw up in a trash can beside the desk. Plus they put more effort and pushed for sales not the service. Where with where I am now (cap one) when nick had his deployment date changed they worked with me and worked with me over his graduation and let me off for it

Each job treats people differently. I am really sorry that citibank treated you badly. But the fact that YOU are getting treated well at Capitol One does not mean that everyone is.

Not everyone is treated badly at Citibank, each person can have different experiences but that is no reason to go around cussing and saying fuck it to everything.

Serran
08-18-2008, 12:23 PM
ok how about this ssjj I hope to god citi doesnt fuck you over like it did me and a good few other reps in MD and as for you all FUCK IT

Whoa! That was totally uncalled for.

"How about this ssjj" :mumble There is no need for comments like that. And I don't know why all the cursing was necessary. Just because there are people who don't like the company you work for? You don't like the company I work for, and I'm not throwing a fit about it.

Chill out. Everyone has different opinions about every company out there.

Mrs.Highfill
08-18-2008, 12:33 PM
ok how about this ssjj I hope to god citi doesnt fuck you over like it did me and a good few other reps in MD and as for you all FUCK IT

:eek



:oogle



:dunno

Rileysmom
08-18-2008, 12:45 PM
Capital One sucks for reasons far more sinister than that. I canceled them years ago because they're shady as hell.

DITTO! I hate them!

ProudArmyWifeD
08-18-2008, 12:54 PM
As for someone who WORKS at CApital One let me inform you
they are very pro military especially my department
plus I have had very few problems with the card the only problem I had was due to the patriot act FUCK YOU BUSH
plus Citi isnt what its cracked up to be I use to work for them, when I had my miscarriage they told me to come in anyway even with vomiting, just to puke in the trash can between calls. So much for being their top sales person

This thread is from January....why dig it up and stir the pot? :sigh

Mrs.Highfill
08-18-2008, 12:58 PM
This thread is from January....why dig it up and stir the pot? :sigh

For the same reason she just cussed all of us on the previous page... to start DRAMA!

Serran
08-18-2008, 01:03 PM
I didn't even realize it was from that long ago.
Gee, someone had some time on their hands to go looking for this. :dramaqueen

Berkley
08-18-2008, 01:14 PM
Capital One sucks for reasons far more sinister than that. I canceled them years ago because they're shady as hell.

:yes :yes :yes

USNIwife
08-18-2008, 01:16 PM
:bs - that's YOUR card. You could turn around and say the exact same thing about somebody else's card. = that's a load of :poop.

Cat
08-18-2008, 01:16 PM
oh shoot I didnt even notice this thread was from January otherwise I wouldnt have posted. Has it occured to anyone that just maybe the reason why Cap One didnt allow pics of men in uniform is to protect them? Is that a slight possibilty. I wouldnt have gotten so upset over it to cancel my account. I would have looked at it as a security thing.

Selynnah
08-18-2008, 01:17 PM
as for starting drama someone stirred it up before me

MIKOSWIFEY
08-18-2008, 01:31 PM
As for someone who WORKS at CApital One let me inform you
they are very pro military especially my department
plus I have had very few problems with the card the only problem I had was due to the patriot act FUCK YOU BUSH
plus Citi isnt what its cracked up to be I use to work for them, when I had my miscarriage they told me to come in anyway even with vomiting, just to puke in the trash can between calls. So much for being their top sales person

as for starting drama someone stirred it up before me

Actually yours was the first post since January sweetie.

Either way, I wouldnt want a pic of my family/me/my husband on my credit card in the first place. Maybe I'm just uber paranoid like that.

goldilockz
08-18-2008, 01:32 PM
as for starting drama someone stirred it up before me

Not entirely true, buttercup.

Rileysmom
08-18-2008, 01:48 PM
Okay simmer down everyone. This can' t go to the BR due to the amount of posts. Everyone is entitled to their opinion, so let's please respect that.

Mrs.Highfill
08-18-2008, 01:50 PM
You brought it up after all this time. What did you do type in Capital One in the search box? Everyone knows that Capital One has had TONS AND TONS of people suing them for the past few years because of how backward and shady they are. We read the news ya know.

Navywife85
08-18-2008, 01:54 PM
:rofl this is an old post.. i wonder if she ever got that resolved? to many pages to go through. that sux that they wouldnt do that pic for her.

;edit

also i hate all credit card cmpanys... My opinion they all suck. thats why i will never own one. besdies one through my bank of course just for credit and have yet to brake down to getting one.

Selynnah
08-19-2008, 09:53 AM
I apologise I went looking for something else saw this at the top of the list and got mad (also other things going on I vented about in vent forum) and went off

armygirl8714
08-19-2008, 11:16 AM
i think its wrong for them to censor what you can and cant put on the credit card, especially for a reason as rediculous as that! its offensive?! are u kidding...soo should we not put a picture of a hamburger because some cultures dont believe in eating cows? :rolleyes
i would definitly stir up a hugee fuss about this! getting the media involved seems like a good idea to me.

Mick's Wife
08-30-2008, 07:51 PM
Wow.. that's pretty shitty. I have an account with them that I am cancelling anyway, but this is pretty offensive.

rosebud*
08-30-2008, 07:54 PM
i think its wrong for them to censor what you can and cant put on the credit card, especially for a reason as rediculous as that! its offensive?! are u kidding...soo should we not put a picture of a hamburger because some cultures dont believe in eating cows? :rolleyes
i would definitly stir up a hugee fuss about this! getting the media involved seems like a good idea to me.
if they are the owner of the card they very well can censor it. its an option they give you to be nice. They could just say here is a poo colored card have fun. :dunno

armygirl8714
08-30-2008, 10:10 PM
if they are the owner of the card they very well can censor it. its an option they give you to be nice. They could just say here is a poo colored card have fun. :dunno

how did this thread get dug up again?! :lol

and i just dont think that they are censoring it for a good reason. would it be a problem if i wanted to put a picture of a police officer in uniform on my card just because gang bangers dont like cops? no. so it shouldnt be an issue if i want a picture of my fiance in uniform just because people dont agree with the war. heck, i dont even agree with the war, i just support the soldiers. theres a huge difference. so i cant understand why a picture of a soldier is offensive. its not like im putting "I LOVE THE WAR" on my card. JMO

Luzenza
09-14-2008, 08:48 PM
I hate cap. 1 and will never be opening another account with them again.

Me too. They are just a crappy credit company to have a card with