I've upgraded and fixed that chat problems that were caused by our recent forum upgrade. Chat should be functioning properly now but please let me know if you encounter any problems. :)

I just tried to enter the chat.And sign in.And it tells me my username and password are wrong.

thanks

Anyone else having the same problems.With it telling you username and password are incorrect

Yaay chat is back!
:thanks Brandi!

Thank you soo much brandi!!!

I must be the only one experiencing this problem

I haven't had any problems with logging in. If anyone else can confirm the problem, I will try to look into it. Have you tried logging out of SOS, then logging back in and trying?

it works for me. yay its back!

thanks!

I haven't had any problems with logging in. If anyone else can confirm the problem, I will try to look into it. Have you tried logging out of SOS, then logging back in and trying?



I deleted temporary internet files, cookies, history.And still telling me the same.I'll log out and see if that helps

I logged out.And just logged back in.And im still getting the same message!

Brandi,

Just wondering if you had time to look into the problem with the chat telling me my username and password are incorrect. TIA

Is anyone on here having problems with the chat. And it telling you that your username and password are incorrect.I guess its just my computer.

I have the same problem

I was beginning to think I was the only one with this problem.

:( I still can't get into chat either Brandi. Username and password incorrect thing as well.

:( I still can't get into chat either Brandi. Username and password incorrect thing as well.

Hmm, I haven't had any problems getting into chat since the upgrade just a few days ago. :puzz

I can't log in either...

For those of you having problems... have you tried logging out of your account, then logging back in? This will clear any cookies set and might resolve the issue.

For those of you having problems... have you tried logging out of your account, then logging back in? This will clear any cookies set and might resolve the issue.

:yes And I still can't get on. :(

I can't get in and I've logged out and back in and still get the message saying my username and password are incorrect.

Sweet!
Thank you Brandi!

I tried that.Does not work for me.The only thing that did work for me.Was making a new account.And it let me chat

I tried that.Does not work for me.The only thing that did work for me.Was making a new account.And it let me chat

I didn't think we weer allowed to make new accounts :confuzzle I won't do that anyway, because everyone will get confused, no one will know who I am. :lol

I didn't think we weer allowed to make new accounts :confuzzle I won't do that anyway, because everyone will get confused, no one will know who I am. :lol



I didnt know that we were not allowed.It can be confusing having two accounts.

Brandi if having two accounts is a problem.Let me know.And I will close the other one.Its no problem

:shrug