Casey
01-20-2007, 06:45 PM
ok, so as most of you know...ellie is 2 months old, and i have been taking her to balboa (most of the time) to be seen by some docs (she was being seen by a civilian doc until she got really sick and they told us to just hope and pray she doesnt stop breathing which she pretty much did!!) so she was in the hospital with RSV for a weak and they were awesome! they took really good care of her and were soo nice to us, they even answered my endless questions. but when we told them what happened with the civilian doc, they flipped and told us to not go back there. now the civi doc is the one that we are covered through for tricare, and the peds at balboa actually overwrited that and set up some appts for her to be seen by the peds at balboa. so she had her appt with the doc the following monday, and everything went fine. he told us he would like to continue seeing her, and set up an appt for her shots. so like a week and a half went by, and she got the flu. my mom said to give her pedialite, so i did, but i was still concerened. so i tried to call to speak with a nurse to fine out if she needed to be checked out or not, and they wouldnt even let me talk to a nurse!!!:confused so i asked why and they said that tricare blocked us!!!! :mad so i called tricare and they said we were only allowed to be seen by civilian doctors. so i told them about what had happened with our civ doc and that the peds at balboa had switched us and they said that they are not allowed to just change us around as they see fit, it was tricares decision. so i was all pissed and almost crying, cuz i didnt know who to take my doctor to cuz apparently she didnt have a ped. so the tricare lady just gave me like a customer service number. so i called and left a voicemail and they called me back later that night and told me to go online and switch her peds, but that i was not allowed to have her seen at balboa. so i asked about this new clinic from balboa that is opening up in santee (much much closer to us). and he said that is for the overflows from balboa...which is what we are!!! why do they think we are seeing civ docs!!!! GRRR! so when i took her for her appt to get her shots the other day, we told 3 docs about it and each one gave us a letter to take to the tricare office, and every time, my DH got sent back saying that tricare wouldnt accept it. so the head lady from peds came and said oh hell no....wrote down our story and gave us a very detailed letter. so he went and boom....all they did was glance at who wrote the letter and it was done.....i think the lady knew that they were in trouble!:hehe so then we went back to the docs and proceded to get her shots. but now i dont know how i feel about all these peds. i mean the guys who did her shots is soooooo nice, but doesnt tell us shit except the basics unless we ask. this is our first baby and i dont know much of what to expect. so for him to leave out little details is just strange to me and kinda worries me. so now i just dont know what to do. she is going to be seen by one of the peds from balboa at the santee clinic from now on which is great, but why do i still not feel comfortable with the doctors??? they are super nice, but i just feel like i'm not being told everything that i should be. so what should i think about this???? does anyone else whose children go to balboa have this same problem????